The aim of our service is to provide effective and quality care services to our esteemed clients. Our care services are flexible, responsive, and proactive for clients who are vulnerable.
At Smart Care Alliance, we ensure we employ competent staff within the host environment to meet the needs of local residents, both publicly and privately funded. Our services are geared towards improving the lives of our clients and promote their independence. We ensure quality and effective care service delivery. We offer a 24 hours care services and we are open to accommodate concerns and complains from our service users. We take the complaints seriously and we attend to them effectively and promptly.
Smart Care Alliance is dedicated to building strong business relationships with all our staff, clients, and services users.
Smart Care Alliance thorough recruitment procedures ensure that we employ ideally suited candidates, personally interviewed by one of our trained consultants and thoroughly vetted to determine their skills and experience.
They are trained in Manual Handling, Emergency First Aid, Infection Control, Food Hygiene, Health & Safety. In addition, All our care workers will either have already attained or be in the process of attaining a QCF (former NVQ) in Health and Social Care.
We constantly ensure staff are developed to their maximum potential which ensure them can undertake their role in a safe and proper manner with minimal risks and provide good quality care to all service users.
All of the staff at Smart Care Alliance are trained to the highest standard and regularly receive on-going training; this ensures you receive the best possible care.
Through our effective feedback system, we ensure the highest standards of care are given to our clients.